do.repair only uses cookies and browser storage it needs to work, such as keeping you signed in. No advertising, no tracking, no analytics.
EFFECTIVE
15 October 2026
VERSION
2026-10-15
FROM
AMIRENA LTD
ON THIS PAGE
1. The short version
2. Everything we store
3. Other sites
4. Controlling cookies
OTHER DOCUMENTS
Terms of Service
Privacy Policy
Data Processing Agreement
Cookies are small files a website stores in your browser. We only use the ones do.repair needs to work: to keep you signed in, to keep your account secure, and to remember choices you make. We do not use advertising, tracking or analytics cookies, and we do not let other companies track you through our site.
UK law (the Privacy and Electronic Communications Regulations) does not require consent for cookies that are strictly necessary, which is why we do not show a cookie banner. If we ever want to use other cookies, we will ask for your consent first.
NAME | TYPE | WHAT IT DOES | HOW LONG
rf_token | Cookie (secure, not readable by scripts) | Keeps a shop owner or staff member signed in | 7 days
rf_csrf | Cookie | Security: stops other websites making requests as you | 7 days
rf_ptoken, rf_pcsrf | Cookies | The same two jobs for do.repair’s own staff console | Up to the session length set for the console
rf_portal_session | Browser storage | Keeps a repair customer signed in to the shop’s tracker after they open their link | Until it expires or they sign out
rf_imp | Browser storage (this tab only) | Used only when do.repair support opens a shop’s account at the shop’s request | Until the tab is closed
rf_skip_onboarding | Browser storage (this tab only) | Remembers that you skipped the setup assistant | Until the tab is closed
dr-landing-mode | Browser storage | Remembers whether you chose the paper or blueprint look on our website | Until you clear it
__cf_bm (if set) | Cookie set by Cloudflare | Security: Cloudflare may set it to tell people from automated traffic | 30 minutes
Our website loads its typefaces from Google Fonts, so your browser connects to Google, which receives your IP address. Google does not set cookies for this. When a repair customer pays by card, the payment page is provided by Stripe, which uses its own cookies to prevent fraud. Those are covered by Stripe’s own policy.
You can block or delete cookies in your browser settings. If you block the ones above, you will not be able to sign in to do.repair.
Questions: [email protected]. More about how we use data: our Privacy Policy.
Questions about this document: [email protected].
Version 2026-10-15, effective 15 October 2026. First published 10 October 2026. Changed on 15 October 2026: card payment fees, refunds and chargebacks, and VAT wording in the Terms of Service.
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